Dear Khun Dusit,

 

Please see below our answers to your questions:

 

-----Original Message-----

From: ดุสิต บุญอาจ [mailto:dusit.b.data1asia@gmail.com]

Sent: Friday, December 04, 2009 00:57

To: alex.carrausse@xidtech.com

Subject: The our customer's questions that D1 must respond on 4/12/2009 time 2 PM.

 

Dear Alex

 

  Today D1's team taught our customer about XS Pro-1000. They have

some questions that

they would like to know.

 

  1. Flow rate of XS Pro-1000 and SmartId? I mean that how many

persons that pass XS Pro

-1000 or SmartId per minute?

 

XID> For XS Pro-1000 the flow rate will be around 7 pax per minute. For SmartID, the flow rate is up to 12 pax per minute.

 

  2.The value of XS Pro-1000 fault acceptance rate(FAR) and the value

of XS Pro-1000 fault rejection rate(FRR)?

 

XID> The value of FAR and FRR depends on many parameters, such as the security threshold, the environment conditions (lighting) and the users (training). In controlled testing conditions we can have FRR less than 5% and FAR less than 0,1%.

 

  3. If a door was destroyed,please explain me in the detail steps

that our system is alert and alarmed.

 

XID> If the EM at the door is forced and open, then the controller will report "Door Forced Open". Also if the WMU is broken or destroyed, the controller will report "No Video" and "Wall Mount Error". However if there is another type of intrusion such as breaking the door glass or breaking the door without breaking the XID system, then we cannot know. In that case it is recommended to integrate our system with CCTV camera and Alarm Intrusion system.

 

  4. When user stand in front of the camera which be putted in wall

mount unit,a live

face picture  will move from the camera to database at access

controller box. How many

bytes of the live face picture is moving because they would like to

know about the

bandwidth?

 

XID> Between the WMU and Controller, we use analog video cable hence there is no data communication. Between the Controller and a Central Database the size of a record is 60kb per record.

 

  5. That I know,Almost all Thai companys have already had Wiegand

access controller.

So the good solution is that we should sell XS Pro-1000 and

integrating between XS pro-

1000 and Wiegand access controller.Is it posible if Wiegand get the

data from XS Pro-1000

,analyze the data and command xs pro-1000 to open the door?

 

XID> Yes. This is possible by using and additional SmartID interface board between the XS Pro-1000 controller and Wiegand Controller. This also requires some additional integration/customization.

 

  6. Is it posible if we relocate all database from XID access

controller to Wiegand

database?

 

XID> Yes. This is possible but requires some additional integration/customization/validation. The Wiegand database must contain the XID DB schema structure.

 

  7. Do you have an experience about integrating between XS Pro-1000

and existing access

controller? I mean that event is happened in Singapore.

 

XID> Yes we have already integrated with existing controller. It requires some integration and customization. We have done it for KANTEC, TYCO and UNIVISION.

 

  8. For economy,Do you have a new type of access controller box that

take care more than

2 wall mount units(maybe 3 or 4 wall mount units)?

 

XID> Yes. The new Access Pro Controller Premium will be available in 2010 and will host 3 WMU.

 

  9. If the mysql database or the network lan is be damaged,do you

know the solution that

users can access? In my view point,a company's staff have to press the

door open button

or using an emergency key switch.

 

XID> Yes. In case of Controller or WMU failure we recommend proceeding as follow:

From the inside we recommend to install the fire break glass switch. The switch will be broken to release the door in case of controller failure.

From the outside we recommend to install an emergency key switch.

 

  10 Do you have the report about the first entry and the last exit?

If the answer is

no,can we input the criteria for extracting the required data.

 

XID> Yes. The entry and exit time is available in the reporting system. Note that it is necessary that user tap the card on exit to get the time (turnstiles). If user use the exit push button we don’t know the time (or we need to use the card reader same as anti-pass back).

 

Best regards,

 

Alex

 

Thank you very much for your good support.

 

Best wishes

Dusit boonard

 

 

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